Reference

Legal Framework for Your paus86 Account

Everything that governs your account on paus86 — from how we handle your data to how disputes are resolved — is set out clearly here. Access to our platform depends on local law and is available only where regulations in your region permit.

Indonesia-eligible accessAccount data rightsPolicy contact availableJurisdiction-dependent terms
paus86 Legal Framework for Your paus86 Account
POLICY CONTACT

Reach Our Legal and Policy Team

If you have a question about your rights, a data request, or a term you want clarified, our policy support team is reachable through the channels below. We handle account-related legal queries separately from general support so your request gets to the right person faster.

Live Chat Start a chat session from the account menu. Policy questions are flagged to the legal support queue and handled separately from general wallet or game queries.
Email Support Send your legal or data-related request by email. Include your account ID and the specific policy section your question concerns so we can respond accurately.
Account Help Center The Help Center in your account settings covers common policy questions — account closure, data access requests, and wallet unlinking — with step-by-step instructions.
DATA AND SECURITY

How We Protect and Manage Your Account Data

Your account data stays within the scope of what is needed to operate your paus86 session — payment verification, session authentication, and fraud prevention. We do not sell your personal information. Cookies track session state and wallet linkage only; you can manage cookie preferences from your browser settings at any time. Account security uses OTP verification tied to the mobile number on your profile, which means unauthorised access requires physical control of your registered device.

Data Retention

We keep account data for as long as your account is active and for the period required by applicable financial regulations. You can request a copy of your data through the Help Center.

Cookie Handling

Session cookies manage your login state and wallet selection — DANA, OVO, or GoPay — so you don't re-enter details on return visits. No advertising cookies are set without consent.

Account Security

OTP verification runs on every login from an unrecognised device. If you suspect unauthorised access, freeze your account instantly from the security section in account settings.

Requesting Changes

To update, correct, or delete personal data, submit a request via email with your account ID. We process verified data requests within the timeframe required by applicable local law.

Common Legal and Policy Questions

Below are the questions we hear most often about account rights, data handling, and policy contact. If your question isn't covered here, our policy support team is reachable via live chat or email.

Access depends on local law and is available only in eligible regions where use is permitted. It is your responsibility to confirm that accessing the platform is lawful in your specific location.

We collect only the wallet identifier needed to process deposits and withdrawals. Full wallet credentials remain within your payment provider's system and are never stored on our servers.

Send a data access request by email with your account ID. We verify your identity before releasing any records, and process requests within the timeframe required under applicable regulations.

Yes. Submit an account closure request through the Help Center. Some transaction records must be retained for the period required by financial regulations before full deletion can occur.

We notify you at the contact details on your account before any material change takes effect. Continuing to use the platform after the effective date means you accept the updated terms.

Contact our policy support team via live chat or email first. We aim to resolve disputes directly. If a term is unenforceable in your jurisdiction, remaining terms continue to apply in full.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.