Reference

Terms Conditions That Govern Your paus86 Account

Before you open an account or make a transaction through DANA, OVO, or GoPay, these terms set out exactly what you agree to and what we commit to. Access to paus86 depends on local law and is available only where your region permits it.

Account eligibility rulesWallet transaction termsDispute & closure processJakarta & Indonesia coveragePolicy update notice
paus86 Terms Conditions That Govern Your paus86 Account
CONTACT CHANNELS

Reach Us About These Terms

If something in these terms is unclear, or you need to raise a dispute about a transaction, account action, or policy change, our support team handles account and terms-related queries directly. For wallet-related issues involving DANA, OVO, or GoPay transactions, have your transaction reference ready when you get in touch.

Live Chat Start a chat from any page inside your account dashboard — the fastest path for terms clarification or transaction disputes.
Email Support Send detailed account or policy queries to our support address; we aim to respond with a substantive answer, not a holding reply.
Help Centre The Help Centre covers common account, payment, and eligibility questions with step-by-step walkthroughs for each process.
HOW WE OPERATE

How paus86 Handles Your Account Data

Your account security and data handling sit at the centre of how we run this platform. SSL encryption covers every session, and your e-wallet details — whether DANA, OVO, or GoPay — are never stored in plain text on our servers. Players in Jakarta and across Indonesia can request a full account data summary or account closure by contacting support through the channels above.

Data Retention We hold account records for as long as your account is active and for the retention period required by applicable financial regulations thereafter.
Cookie Policy Session cookies manage your login state; analytics cookies are optional and can be adjusted via the cookie settings panel in your account.
Account Security Two-step verification is available and recommended; PIN or OTP confirmation is required for every withdrawal request before funds are released.
Data Requests To access, correct, or remove your personal data, submit a request through live chat or email and we will action it within the period local law requires.

Answers to Common Terms Questions

These are the questions our support team gets most often about account terms, eligibility, and data rights. If yours isn't here, live chat is the quickest route to a direct answer.

Account eligibility depends on your region and local law. Access is available where local regulations permit it. You confirm eligibility at registration by providing accurate personal details.

We publish updates on this page with a revised date. Continued use of your account after that date means you accept the updated terms. Material changes are also flagged via account notification.

On account closure, your e-wallet references are removed from active records. Retained transaction logs are kept only for the period required under applicable financial regulation, then deleted.

Contact support via live chat with your GoPay transaction reference and the amount in question. Our team reviews wallet logs and responds with a resolution or escalation path.

Submit a data access request through live chat or email. We will provide a summary of the data held against your account within the timeframe local law specifies for such requests.

Providing false registration information, using another person's e-wallet, attempting to manipulate transaction records, or accessing the platform from a region where it is not permitted all constitute breaches.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.